Our Privacy Promise

Personal information 

We only collect personal information on a voluntary basis. We promise to:

  • Only contact you by email or by phone.
  • To never pass on your details to any other company without your expressed permission.
  • To always allow you to opt-out and unsubscribe at any time. 

Privacy Policy 

Knaphill Print believes that addressing customer and reader concerns about privacy online is important. We treat information submitted through to our business and website as privileged and will not abuse this trust by providing this information to any third party. 

Confidentiality 

Knaphill Print does not offer, sell, lease, rent, loan, transfer, trade, publish, or provide any customer information to any third party. We may disclose your personal information to any of our subsidiaries, as defined in section 1159 of the UK Companies Act 2006. All Knaphill Print employees or subcontractors that may come in contact with personal information are bound by a confidentiality agreement to ensure that they exercise the same level of care when handling your personal information.

Collection and use of information 

By providing artwork and/or other contact material, you acknowledge and consent to Knaphill Print Company Limited collecting and processing data submitted by you, including the following data:

  • Personal data (including contact details) submitted in paper or electronic forms including information provided at the time of first contacting our service, submitting feedback about our business, requesting further information or services or reporting a problem with the service provided.
  • If you contact Knaphill Print, a record of that correspondence may be kept.
  • We may use information held about you in the following ways:
    • To ensure that website content is presented in the most effective manner for you.
    • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
    • To carry out our obligations arising from any contracts entered into between you and us.

Data storage 

The data that Knaphill Print collects from you is held solely by Knaphill Print. It may be processed by our staff or subcontractors for publication as agreed by you. By submitting your personal data, you agree to this storing and processing. Knaphill Print will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Data security 

Knaphill Print uses all reasonable security measures to ensure that any and all personal information collected is protected. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data during transmission to this organisation and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Data quality and access 

Knaphill Print has an "open-door" policy regarding the maintenance of information we hold and use. Please contact us at any time in any manner to notify us of changes or to request removal from our database.

Knaphill Print Company Ltd – May 2018